About Us
Welcome to Electronic Tech, Inc., nestled in the heart of Belmont, NC. For over two decades, we have been the cornerstone of manufacturing industries, spanning textiles, food, chemicals, steel, rubber, and beyond. Our legacy is built on a foundation of unwavering commitment to the Industrial Maintenance Managers, ensuring their machinery and systems run seamlessly. Our team, a blend of seasoned engineers and adept technicians, brings unparalleled expertise in industrial electronics repair, from AC Drives and PLCs to HMIs and PCBs. But our prowess doesn't end there. We're also renowned for our on-site troubleshooting, ensuring that machinery issues are addressed promptly, minimizing downtime, and bolstering productivity. Our panel building and integrations are tailored to meet the unique needs of each client, optimizing operations for peak efficiency.
But at Electronic Tech, Inc., we believe in empowerment. Our exclusive four-day Hands-On Controls Automation Troubleshooting Class stands as a testament to this belief, arming participants with the practical know-how to navigate automation challenges. As a small business, we understand the essence of personalized attention. Our customers aren't just clients; they're the lifeblood of our enterprise. Every interaction is a testament to our dedication to their success, ensuring they always have a reliable partner by their side. Choose Electronic Tech, Inc., where innovation meets dedication, and experience the difference of true professional excellence.
Our Mission
Our mission is to help customers succeed in their day to day operations by providing:
- Faster turnaround
- Repairing electronic equipment failures
- Minimize downtime
- Full OEM support
- Full Distributor support
- Industrial support
- Service with a smile
Mission Statement
"At Electronic Tech, Inc., our mission is to empower the manufacturing world with sustainable and reliable electronic solutions. Rooted in professionalism, we are committed to delivering excellence the first time, every time. Our approach is personal; we treat our customers as family, ensuring open and honest communication at every step. With a deep understanding of electronics down to the component level, industrial automation, and the intricacies of business relationships, we prioritize what truly matters: the success of our customers. Beyond our services, we believe in the power of people. From our dedicated employees to our loyal customers and the community we serve, we recognize that our strength lies in our relationships. We strive to give back, fostering a culture where hard work, integrity, and enjoyment coexist. At Electronic Tech, Inc., we're not just in the business of electronics; we're in the business of enriching lives."
Core Values of Electronic Tech, Inc.
Exceptional Customer Relationship: We will maintain professional standards and integrity to support customers with clear and beneficial choices. Our relationship with customers should always be a positive thought and be consistently recognized as such. We will listen to work towards a mutual partnership.
Dependable Service: We are always reachable and ready to provide our services at a low cost and high quality return. You can depend on us to meet our stated turnaround time. If an item is found unrepairable, then a refurbished unit or alternative will be offered.
Dedication: We make every effort to develop sustainable and affordable solutions for a broad range of electronic applications to better service our customers in every situation. All of our services is dedicated to ensuring high quality to meet or exceed customer's expectations.
Sustainability: We are committed to finding sustainable solutions in electronic repairs and integrations, ensuring a better future for all.
Integrity: Doing the right thing the first time is not just a practice; it's a principle. We uphold the highest standards of honesty in every action and communication.
Professionalism: Our deep knowledge of electronics, industrial automation, and business relationships drives us to deliver excellence consistently.
Personal Touch: We believe in building genuine, lasting relationships. Every customer is family, and we treat them with the care and attention they deserve.
Community-Centric: Our business thrives on the strength of our community. We prioritize giving back, recognizing that our success is intertwined with the well-being of our employees, customers, and the community at large.
Work-Life Harmony: While we are passionate about our work, we also value the importance of enjoying life. We foster an environment where hard work is balanced with well-deserved relaxation and fun.
What Sets Electronic Tech, Inc. Apart
Service Quality: At Electronic Tech, we will always choose the highest quality most efficient components for our customers because we expect repairs to work, but intend for the solution to last.
Service Commitment: We have a standard 5 day turnaround policy, but offer emergency repairs 24 hours a day and 7 days a week. We stand behind our work with a 2 year warranty on all of our repairs.
Service Comprehension: What we do, we do well! Our highly-trained technicians are the best in the industry with years of hands-on troubleshooting experiences and tens-of-thousands of satisfactory repairs.
At Electronic Tech, Inc., our distinction lies in our depth of understanding. We delve into electronics down to the component level, ensuring precision and reliability in every service we offer. Our expertise extends beyond mere repairs, encompassing the vast realm of industrial automation and the nuances of fostering lasting business relationships. But what truly differentiates us is our unwavering commitment to the people we serve. We don't just know our customers; we build genuine relationships, treating each one as a valued member of our family. Our approach is personal, yet professional, ensuring open communication and tailored solutions that cater to the unique needs of each client. Beyond our core services, our confidence in our work is so profound that we take the initiative to train our customers, sharing insights, tips, and tricks on how to excel in what we do. While others may offer similar services, our blend of technical prowess, personal touch, and dedication to doing right the first time positions us as a trusted partner in the industry. With Electronic Tech, Inc., you're not just getting a service; you're gaining a partner dedicated to your success.
